Terms of service

# TERMS OF SERVICE

Last updated: May 20, 2026

Welcome to Balmy. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

## 1. OVERVIEW

This website is operated by Balmy. Throughout the site, the terms “we,” “us,” and “our” refer to Balmy. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

## 2. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or destructive code.

A breach of any Terms will result in immediate termination of your Services.

## 3. PRODUCTS AND SERVICES

Certain products may be available exclusively online through the website. Products may have limited quantities and are subject to return or exchange according to our Refund Policy.

We make every effort to display product colors and images accurately, but we cannot guarantee your device’s display will be accurate.

We reserve the right to:
- Limit sales of products or services
- Limit quantities purchased
- Discontinue products at any time
- Refuse any order placed with us

## 4. PRICING AND PAYMENT

All prices are listed in USD unless otherwise stated.

We reserve the right to modify pricing at any time without notice.

Payments are processed securely through third-party payment providers including Shopify Payments, Shop Pay, PayPal, or other available payment methods.

## 5. SHIPPING

Shipping times are estimates and are not guaranteed.

Balmy is not responsible for delays caused by carriers, customs processing, weather, or incorrect shipping information provided by customers.

Customers are responsible for any customs duties or import taxes for international orders.

## 6. RETURNS AND REFUNDS

Please review our Refund Policy for detailed information regarding returns, exchanges, and refunds.

## 7. INTELLECTUAL PROPERTY

All content on this site, including logos, graphics, designs, product names, images, videos, and text, is the property of Balmy and may not be copied, reproduced, or used without written permission.

## 8. USER COMMENTS AND SUBMISSIONS

If you submit comments, ideas, suggestions, or other content, you agree that we may use, edit, publish, or distribute them without restriction or compensation.

You agree not to submit unlawful, abusive, or misleading content.

## 9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party websites.

## 10. DISCLAIMER OF WARRANTIES

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available” without warranties of any kind.

## 11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Balmy shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our services or products.

## 12. INDEMNIFICATION

You agree to indemnify and hold harmless Balmy and its affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of any law.

## 13. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

## 14. CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: support@yourdomain.com

Website: https://yourdomain.com